Across multiple startups and scale ups, I have seen the same thing. The leadership team has been promoted because they were there first, and are people who are good on the tools. They are outstanding operators; consultants, developers, and delivery leads. But are they people who can drive change, nurture capability in others and have vision? Often, no. Managers who lack confidence in themselves are a scaling business’s worst nightmare. They do not approach hiring and scalin

Change is inevitable. We deploy experts, communications specialists and leaders with significant experience, but still it lands badly. Leaders have had plenty of time to get their heads around these changes. They have had space to ask questions, challenge and shape the future state. Employees are often hearing this for the first time. Then fear takes over and you've lost buy in before you even started. Here are the common failings I have seen when change is rolled out - the