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Most consultancies don't have a resource strategy, they have a resourcing reaction.

  • Writer: Kim Dhatt
    Kim Dhatt
  • Aug 4
  • 2 min read

A project lands. The team scrambles to staff it. A contract ends. Someone scrambles to redeploy the bench. Repeat. That is not a strategy, that is hoping for the best.


It's an age-old story: you win the work, it lands, and now you're weighing the cost of hiring permanently against the flexibility of trusted contractors who let the business flex when work dries up, without carrying overhead you can't sustain.


Most consultancies never actually solve this. They just live in the reaction, quarter after quarter.


Why it keeps happening

Because it's never one team's problem to fix, and everyone treats it like it is.

  • Business development fills the funnel, but isn't always honest about what is actually likely to close.

  • Delivery teams focus on maximising the clients they already have, not on what is coming next.

  • Talent/HR gets treated as an order-taker instead of a commercial function that shapes the pipeline in advance.

None of this happens in isolation. When one part moves without the others, you get exactly what most consultancies have: a resourcing reaction pretending to be a strategy.


What an actual resource strategy looks like

1. Assess your runway honestly.

Know what contracts are genuinely locked in, not what's "basically confirmed" and staff against reality, not optimism.

2. Get realistic about attrition and workforce planning.

It is almost always cheaper and faster to promote and upskill from within than to backfill from scratch. Don't lose good people because you've convinced yourself "it's a tough market so they'll stick around”. Good people always have options. Waiting to find out they've taken one is not a plan. 3. Build a proactive talent function, even if it's one person.

Someone who operates at pace, spots gaps before they become emergencies, knows exactly who to call when a client asks for a unicorn role, and has spent the time building an employer brand strong enough that referrals do half the sourcing work for you. The takeaway A resource strategy isn't a talent/HR deliverable. It's a shared discipline between sales, delivery, and talent, built on honest forecasting, not hope. The consultancies that get this right aren't the ones with the biggest bench. They're the ones who stopped reacting.

Working across BD, delivery, and talent in growing consultancies I've noticed this gap is rarely anyone's fault, and it's almost always fixable once someone actually sits across all three rather than living in just one. Where I come in This is the work I do. Fractional support across People, Talent, and Ops, built to flex as you grow, not to lock you into a process you'll outgrow by next quarter.

If you're weighing up whether your next move is a permanent hire, a contractor, or a proper talent function, that's exactly the conversation we should have before the pressure forces the decision, not after.


 
 
 

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